Welcome to the world of Digital & Systems

Welcome to Digital & Systems

We are a group of dynamic individuals with a common goal to create a better world of work within Talent, by taking our global digital ecosystem to the next level. In short, Team Phoenix, (as we like to call ourselves), support front and back-office teams for the whole of Talent.

We are a collaborative group who like to leverage the experiences and skillsets of our colleagues to attain the best digital systems and processes for our business.

Aside from managing our internal systems and tech stack (in close collaboration with our IT team), Team Phoenix also looks after ENGAGE, our contractor portal with benefits, designed to look after our contractors’ wellbeing.

We’re not just about working hard though; we like to have fun along the way. We pride ourselves on our exceptional team culture we have built upon the strong foundation of values set by Talent. Throughout COVID we developed ways to stay in touch as a team and have rolled that out into our weekly structure, with daily stand-ups, shared Spotify playlists and weekly Friday games sessions (leaderboard and all!).

Check out some of our handy work > ENGAGE

We foster development and it’s great to have so many key examples within the leadership of Team Phoenix where we have actioned our words. We believe individual growth directly translates to the progression and success of the wider team. And as a manager myself, I love ways in which I can work with others to help their careers to take shape.

Megan Mossman
Change Manager

Our values at Talent are at the core of everything that we create and how we work together.

Here's a bit about how we're walking the talk in Digital & Systems

Lead the way

We lead the way in customer experience, whether this be through our continuous improvement of ENGAGE, our help centre, or the interactions we have with internal and external stakeholders with their system needs.

Strive for better

We strive for better processes and digital products in order to facilitate the success of our colleagues. We're all about getting sh*t done.

Give a damn

We really do give a damn when it comes to our team and our wider colleagues, contractors and clients. And we show this in the passion we all display in our roles and the changes we continue to deliver every day.

Customer focused support is one of our key drivers. We want to always strive to ensure our customers, both internal and external, have a positive experience with us. We take pride in putting ourselves in their shoes, to understand their point of view, this helps us to identify where there is a need for improvement across a wide range of our products. As a team, we all work and communicate very effectively together, forming a harmonising whole team approach.

Shani Venables
Senior Support Specialist

That all sounds awesome

Where do I join?!

Let's talk!

If you’re interested in progressing your career with Talent, complete the form here – we’d love to hear from you.

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